Refund policy

Returns (prints)

To maintain lower overheads and keep pricing accessible to as many as possible, all prints are custom made to order, rather than dispatched from stock. As such, returns are not available due to buyer's remorse. In the rare event of damaged goods in transit, faulty products or wrong items received, a free replacement will be provided, upon receipt of evidence of the issue and proof of purchase. Please contact sales@joeallam.co.uk for assistance with your order.

Returns (digital goods and software)

Digital goods and software are unfortunately non-returnable, due to the nature of them being delivered digitally. In the event of operational difficulty or installation error, please contact me directly and I will aim to assist you as reasonably possible.